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Serving Azusa, CA and surrounding areas. (626) 540-1864
Effective Date: January 1, 2026
By visiting azusaartificialgrass.com, requesting an estimate, or engaging Azusa Artificial Grass Installation("we," "us," or "our") for any service, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services. We may update these terms at any time by posting a revised version on this page with an updated effective date.
Azusa Artificial Grass Installation provides artificial grass and synthetic turf installation, maintenance, and related landscaping services in Azusa, CAand surrounding areas. The specific scope of work for each project is described in a written estimate or service agreement provided to the customer before work begins. Services are performed only within our designated service area.
All estimates are provided in writing and reflect the scope of work discussed at the time of the site visit. An estimate is not a binding contract until both parties have signed a written service agreement. Pricing may change if the scope of work changes after the estimate is issued, including unforeseen site conditions discovered during excavation or preparation. We will notify you of any material price change before proceeding with additional work.
Free estimates are offered at no obligation. Requesting an estimate does not commit you to purchasing any services.
Scheduling is confirmed upon execution of a written service agreement and receipt of any required deposit. We will make reasonable efforts to begin and complete work on the agreed schedule. Delays caused by weather, permit processing, material availability, or conditions discovered on-site are not grounds for penalty.
If you need to cancel or reschedule, please contact us as early as possible. If work has already begun and you cancel, you are responsible for the cost of work completed and materials ordered or purchased for your project up to the date of cancellation.
Payment terms are outlined in each individual service agreement. Typically, a deposit is required to secure scheduling, with the balance due upon completion of work. We accept payment by methods listed in your service agreement. Past-due balances may be subject to a late fee as specified in the agreement.
If payment is not received within the agreed timeframe, we reserve the right to pursue collection through appropriate legal channels. The customer is responsible for any reasonable collection costs, including attorney fees, where permitted by law.
We stand behind our installation work. Specific warranty terms - including duration and what is covered - are provided in your written service agreement. Manufacturer warranties on turf products are separate from our labor warranty and are governed by the manufacturer's terms.
Our warranty does not cover damage caused by misuse, neglect, acts of nature, unauthorized modifications, or conditions outside our control. To make a warranty claim, contact us in writing within the warranty period.
You are responsible for ensuring we have safe and reasonable access to the work area on the scheduled date. Please remove personal property, vehicles, and animals from the work area before the crew arrives. If access is denied or the site is unsafe, we may reschedule the work at our discretion, and any additional trip costs may be charged.
You are also responsible for notifying us of any underground utilities, irrigation lines, or known hazards in the work area. We are not liable for damage to underground utilities that were not disclosed or marked prior to work beginning.
For projects that require a building permit, grading permit, or HOA approval, you are responsible for obtaining any necessary approvals unless we have agreed in writing to handle permitting on your behalf. We will advise you during the estimate process if your project is likely to require any permits.
To the fullest extent permitted by law, Azusa Artificial Grass Installation is not liable for any indirect, incidental, special, or consequential damages arising from our services or your use of this website. Our total liability for any claim related to a specific project shall not exceed the total amount you paid us for that project.
Nothing in these terms limits our liability for personal injury caused by our negligence, fraud, or any liability that cannot be excluded under California law.
The content on azusaartificialgrass.com is provided for general informational purposes. We make reasonable efforts to keep the information accurate, but we make no warranty that it is complete, current, or error-free. Nothing on this website constitutes a binding offer or guarantee of specific pricing or availability.
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under these terms shall first be addressed through good-faith negotiation between the parties. If negotiation does not resolve the dispute within 30 days, the parties agree to submit to binding arbitration in Los Angeles County, California, in accordance with the rules of a mutually agreed arbitration provider. Each party bears its own costs in arbitration unless the arbitrator awards otherwise.
Questions about these Terms and Conditions can be directed to us at:
Azusa Artificial Grass Installation
537 N Orange Ave
Azusa, CA 91702